|Title||Client Care Representative|
At AgMedica Bioscience Inc., (AGMEDICA), we all feel fortunate to be living in this great country and investing our time, efforts, resources and passion on something that is and will continue to make an enormous impact on people’s well-being, their healthcare options, as well as, the trusted availability of a safe, efficient and quality cannabis product right from the start. We are also continuous learners, always looking to surpass boundaries and deliver a “best-in-class” experience for the great people we will serve across all diverse communities.
Our Client Care Team will be the pulse of the company. We are building the best Client Care Team in the industry – a major differentiator and strategic advantage for our organization. We are looking for a Client Service Representative to provide world class support to our clients across Canada. You will be an important part of a passionate and enthusiastic team based in beautiful Chatham-Kent, Ontario.
The Client Care Representative, under the direction of the Senior Marketing Manager, will process and verify client documents, advise on product and services available, adhere to regulations regarding confidentiality, and always conduct oneself with the highest level of professionalism. At all times, the Client Care Representative must be aware of what is happening within the Company’s product lines, be patient and well spoken when communicating, and abide by company policies: following PIPEDA (The Personal Information Protection and Electronic Documents Act), and the Access to Cannabis for Medical Purpose Regulations; including Bill C-45.
AGMEDICA values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. AgMedica is a living wage employer, we are committed to fair and accessible employment practices, which attract and retain talented employees. Should you require accommodations during any point of the recruitment process, please contact Human Resources 844-247-4633 ex 130.
Please submit resume and cover letter along with two letters of reference from a previous supervisor to the Human Resource Department.
We thank all candidates; however, we will respond to those that best fit the requirements of the position. As we are a growing organization, all resumes will be maintained in our database for consideration for future positions.