Title Executive Administrative Assistant
Details

Are you looking to contribute to the growth and success of an innovative, scientific and customer focused enterprise? Are you looking to become a member of a dynamic, growing and fast-paced company? Then now is your chance to grow with us!

AgMedica is seeking a self-driven individual who can thrive in a fast paced environment. The Executive Administrative Assistant will support top-level management by providing one-to-one, high-quality administrative and clerical assistance. Reporting to the Chief Executive Officer, the Executive Administrative Assistant will aid in promoting a professional and organized office, assisting in calendar management, event planning, travel arrangements, scheduling meetings, records and database management, along with new business and compliance activities.

Major Duties:
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  • Always adhere to Standard Operating Procedures (SOP) to ensure safety, efficacy, and quality, in all executive administrative protocols and operations;
  • Familiar with and follow the Cannabis Act, including its regulations;
  • Accept role of primary point of contact between Executives and internal/external business partners, greeting guests and answering/directing questions;
  • Organize and maintain electronic calendars, coordinate/schedule meetings and appointments;
  • Develop and maintain office systems, including data and records management;
  • Manage requests from top-level executives, execute expectations in a timely and professional manner;
  • Accurately master several tasks and timelines at once while being organized and having attention to detail;
  • Proactively trouble shoot, problem solve and complete projects independently;
  • Arrange executive and external business partner travel, accommodations and dining/entertainment as required;
  • Event planning: arrange corporate events that require external coordination, such as speaking engagements, conferences, town halls, and public engagement (i.e. golf tournaments);
  • Records management; develop and carry out an efficient electronic and hard copy filing system as per established procedures;
  • As required, produce professional quality reports and presentations, assist in presentation of material as needed;
  • Understand how to interpret and effectively employ the AgMedica Software Systems;
  • Monitor executive email: manage executive time by reading and responding to email correspondence;
  • Provide general administrative and clerical support, including mailing/courier, emailing, scanning, copying, answering phone and organizing meetings for management;
  • Proofread and modify documents, including correspondence, reports, SOPs, amendments, applications, and memos;
  • Other duties as assigned by Sr. Management Team (CEO, CFO, VP of Sales).

Qualifications:

  • Post secondary Diploma in Business Administration, Office Administration and/or any other related discipline, and/or
  • 3-5 years experience working in Administration; comprehension of office management and procedures.
  • Superior knowledge of MS Office.
  • Demonstrate necessary comprehension of the English language.
  • Must be bondable.

AGMEDICA values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. AgMedica is a living wage employer, we are committed to fair and accessible employment practices, which attract and retain talented employees. Should you require accommodations during any point of the recruitment process, please contact Human Resources 844-247-4633 ex 130.

To Apply:

Please submit resume and cover letter along with two letters of reference from a previous supervisor to the Human Resource Department.

We thank all candidates; however, we will respond to those that best fit the requirements of the position. As we are a growing organization, all resumes will be maintained in our database for consideration for future positions.

Apply Now


Title Client Care Representative
Details

At AgMedica Bioscience Inc., (AGMEDICA), we all feel fortunate to be living in this great country and investing our time, efforts, resources and passion on something that is and will continue to make an enormous impact on people’s well-being, their healthcare options, as well as, the trusted availability of a safe, efficient and quality cannabis product right from the start. We are also continuous learners, always looking to surpass boundaries and deliver a “best-in-class” experience for the great people we will serve across all diverse communities.

Our Client Care Team will be the pulse of the company. We are building the best Client Care Team in the industry – a major differentiator and strategic advantage for our organization. We are looking for a Client Service Representative to provide world class support to our clients across Canada. You will be an important part of a passionate and enthusiastic team based in beautiful Chatham-Kent, Ontario.

The Client Care Representative, under the direction of the Senior Marketing Manager, will process and verify client documents, advise on product and services available, adhere to regulations regarding confidentiality, and always conduct oneself with the highest level of professionalism. At all times, the Client Care Representative must be aware of what is happening within the Company’s product lines, be patient and well spoken when communicating, and abide by company policies: following PIPEDA (The Personal Information Protection and Electronic Documents Act), and the Access to Cannabis for Medical Purpose Regulations; including Bill C-45.

Major Duties:

  • Always adhere to Standard Operating Procedures (SOP) to ensure quality and efficacy in all client service activities;
  • Familiar with and follow the Cannabis Act and its regulations;
  • Provide accurate, valid, and complete information to clients. Retain all new clients through outstanding client care needs;
  • Be an effective listener: support patient inbound inquiries through phone, email, website and provide timely turnaround of answers and solutions;
  • Build sustainable relationships and trust with clients while articulating our product line;
  • Answer incoming calls and messages from clients, providing support, guidance, education, and answering questions, including supporting them in their cannabis selection and ordering;
  • Register patients by processing required documents;
  • Receive, process, and verify the accuracy of client registration information and order records; corresponding with healthcare professionals, pharmacists and clinics;
  • Following PIPEDA, maintain confidentiality of sensitive information in all aspects of client data handling;
  • Resolve product or service problems by clarifying the customer’s concern;
  • Initiate required action for response to patient service requests including maintaining patient files and communicating information to the appropriate division.

Qualifications:

  • Post Secondary education in Medical Administration, Customer Service or pertinent work experience.
  • 2 to 4 years experience in Customer Service, Retail, or Medical/Pharmaceutical Administration.
  • Strong computer skills, including experience with Microsoft Office (Word, Excel, Outlook).
  • Demonstrate necessary comprehension of the English language.
  • Call center experience is considered an asset.
  • Multilingualism is considered a strong asset.
  • Previous experience in the cannabis space considered an asset but not required.

AGMEDICA values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. AgMedica is a living wage employer, we are committed to fair and accessible employment practices, which attract and retain talented employees. Should you require accommodations during any point of the recruitment process, please contact Human Resources 844-247-4633 ex 130.

To Apply:

Please submit resume and cover letter along with two letters of reference from a previous supervisor to the Human Resource Department.

We thank all candidates; however, we will respond to those that best fit the requirements of the position. As we are a growing organization, all resumes will be maintained in our database for consideration for future positions.

Apply Now


Title Taxation Specialist
Details

As a member of the Financial and Administrative team, the Taxation Specialist is responsible for the taxation reporting and tracking function of the company. Reporting to the VP of Finance, the Taxation Specialist will oversee the ordering of excise stamps, calculate and track reports, develop and maintain taxation trajectory protocols as well as compliance with federal and provincial legislation. While abiding by company policies and following the Access to Cannabis for Medical Purpose Regulations, the Taxation Specialist will work with the financial team in achieving financial performance, assisting with compliance requirements, and ultimately increasing AgMedica’s financial position.

Major Duties:

  • Demonstrate superior knowledge of taxation concepts and reporting in relation to the cannabis retail industry;
  • Keep informed of current tax regulations and new developments and report findings to both the Legal and Regulatory departments; advise on new compliance matters to departments affected;
  • Completely and accurately analyze, report and submit information to financial, along with provincial and federal regulating bodies;
  • Develop, implement, and maintain excise tax reporting protocols and processes for each provincial body;
  • Calculate taxation on each product, shipment, province;
  • Prepare for and participate in audits as they arise, prepare quarterly and annual reports
  • Manage taxation software and implement new features; research and be well-informed on new industry systems;
  • Familiar with ad valorem taxations/calculations in addition to excise tax calculations; record and track all calculations and excise stamps;
  • Prepare, review, and submit credit applications for each province as required;
  • Respond to tax related correspondence and concerns in a timely manner;
  • Maintain a documented system of tax report policies and procedures;
  • Oversee the reporting of the taxation function, including provincial excise taxation for each Canadian province ensuring regulatory objectives;
  • Compliance maintenance
  • Work with team members on accounting systems, internal controls, tax reporting, and compliance management.

Qualifications:

  • Post Secondary in Accounting and/or Business Administration or CPA designation required.
  • 3-5 years experience in a financial role, with superior knowledge of taxation regulations and reporting procedures.
  • Experience in a financial role with a proven track record of achievement in Good Manufacturing Practice (GMP) facilities is considered an asset.
  • Strong computer skills, including superior use of Microsoft Office applications with expert level proficiency in MS Excel.
  • Demonstrated knowledge of financial statement preparation.
  • Demonstrate necessary comprehension of the English language.

AGMEDICA values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals. AgMedica is a Certified Living Wage employer, we are committed to fair and accessible employment practices, which attract and retain talented employees. Should you require accommodations during any point of the recruitment process, please contact Human Resources 844-247-4633 ex 130.

To Apply:

Please submit resume and cover letter to the Human Resource Manager along with two letters of reference.

We thank all candidates; however, we will respond to those that best fit the requirements of the position. As we are a growing organization, all resumes will be maintained in our database for consideration for future positions.

Apply Now


Title Cultivation Technician
Details

Now is your chance to grow with us!

AGMEDICA is currently seeking a Cultivation Technician for their Chatham-Kent facility.  Reporting to the Head Grower, the Cultivation Technician will understand and effectively use cloning and cultivation techniques for cannabis production to enhance quality, safety and efficacy through all stages of the plant cloning/production-cycle

As Cultivation Technician, you will:

  • Always adhere to AGMEDICA Standard Operating Procedures (SOP) to obtain quality, efficacy and safety in all stages of the grow and cultivation process;
  • Daily, follow all federal, provincial, and municipal regulations for safety during all grow and cultivation operations;
  • Familiar with and follow the Access to Cannabis for Medical Purposes Regulation (ACMPR);
  • Clonal propagation – take cuttings, transplant in rock wool, and maintain clones
  • Clone/prop agent husbandry; care for the newly cut clones
  • Mother selection from clones; selecting plants based off morphology
  • Barcode each cannabis plant, from the vegetative room to the final harvested bulk and dried cannabis products;
  • Ensure proper sanitation of equipment and production areas, activate fertilisation and irrigation systems as directed by Lead Growers;
  • Working with the growers, monitor all cannabis products, ensuring product is free from risk of contamination at all stages of cloning;
  • Familiar with pest and pathogen controls to treat for insects, disease, molds, and mildew;
  • Have foresight to recognize potential hazards, production problems and contamination risks; report findings and/or concerns to lead growers or designate;
  • Under the guidance of the Quality Assurance team, follow checks and balances for quality, efficacy, and safety; minimizing contamination and waste of product;
  • Working as a member of the cultivation team, perform safe and effective pet scouting, growing, pruning, harvesting of cannabis product;
  • Destroy plant debris and waste products; recording the data following the existing approved Standard Operating Procedures (SOP) for destruction of product;
  • Document in the Batch Production Record (BPR) and associated forms for each cannabis lot. Follow and document clone, plant and product transfer across Vegetative, Growing, Flowering, Harvesting, and Drying rooms;

Position Requirements:

  • Post secondary Diploma in Agriculture/Horticulture and/or any other related discipline an asset.
  • 1-2 years experience in a cannabis, farming, vegetable, or nursery grow operation an asset.
  • Must be able to work at heights, under intense lighting, with strong odours, and in humid temperatures.
  • Must be bondable.

AGMEDICA values diversity and is an equal opportunity employer. We offer an inclusive work environment and encourage applications from all qualified individuals.  AgMedica is a living wage employer, we are committed to fair and accessible employment practices, which attract and retain talented employees. Should you require accommodations during any point of the recruitment process, please contact Human Resources 844-247-4633 ex 130 or careers@agmedica.ca

To Apply:

Please submit resume and cover letter to Human Resources at careers@agmedica.ca.

We thank all candidates; however, we will respond to those that best fit the requirements of the position. As we are a growing organization, all resumes will be maintained in our database for consideration for future positions.

Apply Now