Become a Client

become our client

Are You Wondering How to Become a Client?

The process to become a registered client is simple. Follow the three steps below. We are here to help you along the way, so please, reach out to our client care team if you have any questions.

If you have already registered but need to make a change to the information that we have on file, please tick the ‘amendment’ box at the top of the form and then complete the necessary sections.

You can then submit the form to our client care team for review. We will notify you of the outcome following submission of your new registration, renewal or amendment request.

You can reach us at 1-844-5MY-CARE (1-844-569-2273) or by email at ClientCare@AgMedica.ca

3 Steps to Start

Step 1

Register

Whether you want to register online or on paper – it’s up to you. Click on the buttons below to start your registration process.

Step 2

Medical Form

Obtain a document for your health care practitioner to complete, use the button below to download your medical form.

Step 3

Submit

Submit your completed documents by mail. You can also ask our client care team about submitting via our secure fax service.

For more information about medical cannabis, please visit: Health Canada’s Consumer Information – Cannabis (Marihuana, marijuana)

Veterans

veterans

We value your service to our beautiful country.

We can help you navigate the process to access medical cannabis, including the steps necessary to get VAC coverage for the cost of your medication. We encourage you to contact our Client Care Team today at 1-844-5MY-CARE (1-844-569-2273) or by email at ClientCare@AgMedica.ca. As a way to say thank you for your service to our great land, we offer discounted prices to ensure that you don’t have any out of pocket expenses. Call us today for more information! Smile. We’ve got you covered.

The Veterans Affairs Canada’s (VAC) new reimbursement policy on cannabis for medical purposes

Veterans Affairs Canada’s reimbursement policy on cannabis for medical purposes establishes a limit of three grams per day of dried cannabis, or its equivalent in fresh cannabis or cannabis oil. VAC has also established a maximum rate of up to $8.50 per gram, whether taken in dried cannabis or its equivalent value in fresh cannabis or cannabis oil form. Licensed producers are responsible for establishing the equivalency between one gram of dried cannabis and fresh cannabis or cannabis oil. An authorization is provided by a Veteran’s health care practitioner.

You will need to complete these two forms:

Veterans Affairs Canada Attestation Form
Consent to Disclose to Veterans Affairs Canada Form

Compassionate Pricing

become our client

Did you know that AgMedica offers compassionate pricing?

AgMedica is proud to offer Compassionate Pricing to our clients who need financial assistance to obtain their medicine.

AgMedica offers a Compassionate Pricing Program for those living with an income under $30,000 per year. Under the Compassionate Pricing Program, eligible clients receive a 20% discount on all cannabis products.

To qualify, please download and submit a completed form:
Compassionate Pricing Program Form

hand holding pen and notebook

Looking Back Helps You Move Ahead

Using a journal to document your treatment journey is a great way to understand the effects on your body.

Utilize the attached journal for each recommended dose to get to know how your treatment plan is going over time. Talk to your Health Care Practitioner about your results.

You can download a copy of a sample Treatment Journal and either fill it out online or print it for your treatment binder.

Treatment Journal

Shipping and Rates

become our client

We are currently using Canada Post and Purolator to get your packages to your doorstep. You choose the option that best suits you.

We offer a flat rate of $9.99 shipping for orders less than $100.00 before taxes and all orders are FREE for orders more than $100.00 before taxes. We’ve got your best interest in mind.

You must be a registered client with AgMedica to order online or by phone. Please call our Client Care team toll free at 1-844-5MY-CARE (1-844-569-2273) for more information.

Payments

Currently, we accept VISA, MasterCard, VISA/Mastercard debit, money orders, certified cheques, and e-transfers.

Returns or Exchanges

All sales of medical cannabis are final. Please contact our Client Care Team by phone at 1-844-5MY-CARE (1-844-569-2273) or by email at ClientCare@AgMedica.ca if you have any questions or concerns related to your purchase.

Frequently Asked Questions

Everyone’s journey is different. Of course, you may have some questions along the way.

  • Where can I learn more about medical cannabis?

    Health Canada is the authority on the regulated use of medical cannabis in Canada. It provides comprehensive information and should be consulted first.

    You may want to read other client reviews of products and strains of medical cannabis, what they were used to treat and how they were rated by those that have tried them. The website Leafly www.leafly.com is a good resource along with the website for The National Institute for Cannabis Health and Education www.nichecanada.com.

  • How to ask your health care professional about cannabis

    Be your own advocate with your health care professional, do your research before attending your appointment. You may wish to make note of how cannabis has helped others. Research the different strains and methods of consumption ahead of time (www.leafly.com) to discuss with your health care professional. Discuss a trial period and an assessment plan. Focus on a successful outcome and what that looks like.

  • Can you help me get a prescription?

    AgMedica is licensed to produce medical cannabis. Only your health care professional can prescribe medical cannabis. If you require assistance locating a health care professional, please contact our Client Care Team for a list of clinics near you.

  • What can I expect trying medical cannabis for the first time?

    Before ordering you might want to consider how you intend to consume medical cannabis based on your preferences. Regardless of which method you choose, the general guideline is to start with a low dose and pay attention to the effects. A journal is helpful for recording your dose, the strain, how you consumed the product and what the effects were. You should only increase your dosage slowly and gradually. Your health care practitioner will have set a daily maximum dosage.

    Sometimes multiple strains and types of medical cannabis are needed throughout the day based on their effects. Each situation is unique to you and your journey.

    Keep a few things in mind, when you are consuming medical cannabis for the first time:

    • Find a place to consume where you are comfortable, and where there is support, should you need it, have a friend or a phone nearby.
    • Plan to be present and mindful of the effects and the length of time you will feel these effects. Remember that the effects from inhalation of medical cannabis happen within minutes while ingestion can sometimes take up to 1-2 hours or longer to come into full effect.
    • Do not drive a vehicle or operate any heavy machinery if you have used medical cannabis.
    • Follow the advice “start low and go slow”. Starting with a low dose and waiting to review the effects will help you discern how much you need to take to have a positive outcome.
  • Will my health insurance cover this?

    It is best to check with your health insurance provider regarding coverage of prescribed medical cannabis.

  • Is medical cannabis eligible as a medical expense on my income tax?

    Yes, medical cannabis purchased from AgMedica is a permitted medical expense under the Canada Revenue Agency and qualifies for the medical tax credit. Check with your accountant or financial consultant to understand the details.

  • Do you sell edibles, oils, tinctures or any other prepared derivative of cannabis?

    Not now. Please sign up for our newsletter to be notified about future products.

  • How is your product tested?

    Our products are tested in accordance with Health Canada’s guidelines. We use an external laboratory that is accredited to conduct these specific tests and verify our compliance with the Cannabis Act and Regulations.

  • What is Veterans Affairs Canada’s (VAC) new reimbursement policy on cannabis for medical purposes?

    You can find this information on our Veterans page. Go there...

If you don’t find the information you seek please give our Client Care Team a call at 1-844-5MY-CARE (1-844-569-2273) or by email at ClientCare@AgMedica.ca.